Frequently Asked Questions

Scam Recovery FAQ

Find answers to the most common questions about cryptocurrency fraud, online scams, asset tracing, and recovery support services.

1. What types of scams do you assist with?

We assist victims of cryptocurrency scams, investment fraud, romance scams, phishing attacks, fake trading platforms, impersonation scams, and other forms of online financial fraud.

2. Can stolen cryptocurrency be recovered?

Recovery is not guaranteed. However, prompt action, blockchain analysis, evidence preservation, and cooperation with relevant authorities may improve the chances of identifying and tracing stolen assets.

3. How soon should I report a scam?

You should report the incident as soon as possible. Early intervention can be critical in tracking funds and preserving important evidence.

4. What information do I need to provide?

Relevant information may include transaction records, wallet addresses, screenshots, emails, chat logs, payment receipts, and any communication with the suspected fraudster.

5. Do you guarantee recovery of lost funds?

No. No legitimate recovery service can guarantee the recovery of funds. Recovery outcomes depend on multiple factors, including the nature of the scam and available evidence.

6. What is blockchain tracing?

Blockchain tracing involves analyzing cryptocurrency transactions to follow the movement of digital assets across wallets and exchanges.

7. How long does the recovery process take?

Timelines vary depending on the complexity of the case, available evidence, jurisdiction, and whether third parties or authorities become involved.

8. Can you help with investment scams?

Yes. We assist individuals who have lost funds through fraudulent investment opportunities, fake brokers, and deceptive trading platforms.

9. What if the scammer is located overseas?

Many scams involve international actors. While this can complicate investigations, blockchain analysis and cross-border cooperation may still provide useful leads.

10. Can bank transfers be traced?

In some cases, transaction records can help investigators identify payment pathways and institutions involved in fraudulent activity.

11. What should I do immediately after discovering a scam?

Stop all communication with the scammer, preserve evidence, notify relevant financial institutions, and seek professional guidance as soon as possible.

12. Do you work with law enforcement?

Where appropriate, we can assist clients in preparing documentation that may support reports submitted to law enforcement and regulatory authorities.

13. What is asset tracing?

Asset tracing is the process of identifying, tracking, and documenting the movement of funds or digital assets connected to fraudulent activity.

14. Can you help recover funds from a fake trading platform?

We can help assess the case, gather evidence, trace transactions, and identify potential recovery avenues where available.

15. Is my information kept confidential?

Client information is handled with strict confidentiality and is only shared when necessary and authorized for investigative or legal purposes.

16. How do I know if I have been scammed?

Common indicators include blocked withdrawals, requests for additional fees before releasing funds, guaranteed returns, and pressure to invest quickly.

17. Can you assist businesses as well as individuals?

Yes. We support both private individuals and businesses affected by financial fraud and cyber-related scams.

18. What happens during an initial consultation?

We review the available information, assess the circumstances of the fraud, discuss potential options, and outline possible next steps.

19. How do I get started?

Contact our team with details of your case, and we will arrange an initial assessment to determine how we may be able to assist.

Still have questions?

Our team is ready to help you with any questions about the recovery process.

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